Warranty and authentication

Warranty and Authenticity – Ichiban Excellency in Handmade
"The jewelry you wear is the result of 20 years of technical refinement and artistic research. Each piece is unique, protected by law, and crafted to celebrate femininity and elegance." — Daniela Bordeanu

Material Clarifications: Gold Filled vs. Solid Gold
For over 20 years, Ichiban has been a pioneer in educating the market regarding superior technical materials. To avoid any confusion, we specify the differences between our collections:
14K Gold Filled Collection: This is a high-performance technical material (US standard), consisting of a thick solid layer of 14K Gold mechanically bonded to a base metal core. Please note: Gold Filled is NOT solid gold. While it possesses the appearance and durability of gold (being up to 100 times more resistant than standard gold plating), its accessible price reflects its nature as a composite material.
14K Solid Gold Collection: Includes exclusively pieces crafted entirely from 14K gold, hallmarked accordingly.
Acceptance of Purchase: By placing an order, the client confirms they have read the technical description of the product and understood the nature of the chosen material (Gold Filled or Solid Gold). Subsequent claims based on confusion between these materials cannot be accepted as lack of conformity.

Our Commitment to Quality
Every Ichiban creation is defined by the rigor of manual execution and the purity of noble materials. Our status as an internationally award-winning artist and our registrations with EUIPO and OSIM are your guarantee that you are purchasing an original designer piece, not a mass-produced item.

The Distinction Between Durability and Delicacy
In our studio, we prioritize durability. Our pieces (earrings, bracelets, necklaces) are designed to be remarkably solid for the handcrafted jewelry category. However, rings created through cold-modeling are pieces of exceptional fineness. These require extra care, as they are considered occasional-wear jewelry; their resilience is directly proportional to the wearer’s mindfulness.

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CERTIFICATE OF AUTHENTICITY AND WARRANTY
Ichiban Excellency in Handmade by Daniela Bordeanu – Designer Jewelry
This certificate attests that the purchased jewelry is an original creation of designer Daniela Bordeanu, an internationally award-winning artist, handcrafted in our studio using cold-modeling and methodical weaving techniques.

PROTECTION OF TRADEMARK AND DESIGN
The brand "Ichiban Excellency in Handmade by Daniela Bordeanu" is a registered trademark at European (EUIPO) and International (Madrid Monitor) levels. Our models are protected by copyright and industrial property rights registered with OSIM. Copying or reproducing them without express written consent from the author will lead to legal liability according to current legislation.

1. NATURE AND PRODUCT SPECIFICATIONS
Our jewelry is crafted from noble materials (925 Silver, Gold Filled, 14K Gold) and other superior components (precious/semi-precious stones, pearls, Austrian crystals, special resins), using two innovative techniques:
Wire Cold-Modeling: A precision technique performed exclusively by hand, without heat welding.
Bead Weaving/Braiding: Crafting jewelry through methodical and mathematical formulas, resulting in complex shapes assembled into unique pieces.

2. PACKAGING AND PRESENTATION
Each piece of jewelry is delivered in premium packaging, designed to protect the item and offer a distinctive presentation experience. The packaging is specifically intended to keep the jewelry in optimal condition, preventing natural oxidation or accidental mechanical damage when not being worn.

3. WARRANTY AND CONFORMITY TERMS
In accordance with current legislation (GEO 140/2021), the Ichiban brand offers the following forms of protection:

Legal Warranty of Conformity (24 months): Attests that the jewelry corresponds to the description, is made of the noble materials mentioned, and has no hidden manufacturing defects at the time of delivery.
Artisan Commercial Warranty: Jewelry items are designer pieces with a lifespan directly dependent on the wearing regime.
Normal Wear: Aesthetic changes (tarnishing, natural oxidation) or mechanical changes (deformation due to intense daily wear) do not constitute lack of conformity.
Voidance of Warranty: The warranty becomes void in case of mechanical shocks (snagging, crushing, deforming), exposure to chemical/abrasive substances, or any unauthorized intervention (home repairs with adhesives, soldering, or structural modifications). Any trace of adhesive (e.g., "super glue") renders the piece technically unrepairable and voids any service obligation.

4. TECHNICAL EVALUATION AND RESTORATION SERVICES
Any warranty request will be preceded by a technical evaluation in our studio.
Manufacturing Defect: Repair or replacement is free of charge.
Accidental Damage: The designer may offer, within technical limits, a restoration service for a fee (artisan labor + materials).
Logistics Costs: For repairs not covered by the warranty of conformity, shipping costs are the sole responsibility of the client.

5. CARE RECOMMENDATIONS (THE ARTISAN PROTOCOL)
To maintain the integrity of our award-winning designs, please adhere to the following care protocol:
The Golden Rule: Jewelry should be the last thing put on (after perfume and dressing) and the first thing taken off.
Protection: Avoid contact with hard surfaces that may snag or compress the metal structure.
Maintenance: Cleaning should be performed exclusively with professional polishing cloths for fine jewelry.

FINAL NOTE: Pieces from our collections (earrings, bracelets, necklaces, cufflinks) are recognized for their remarkable structural strength, designed to withstand the test of time under normal wearing conditions. Rings, however, due to constant exposure to hand activity and frequent contact with hard surfaces or textiles (snagging), require heightened attention. We recommend wearing rings as occasional pieces and avoiding their use during sleep or physical/household activities to prevent accidental deformation of the fine wire structure.